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House Rules

Welcome to Sunset Villa Reiu!


Thank you for choosing to stay with us! These house rules are here to help you make the most of your holiday, while ensuring your comfort, safety, and peace of mind.


Emergency Contacts:

General emergency number: 112 Accommodation manager: (+372) 555 65 731

First Aid & Fire Safety Equipment

First aid kit: Living room wardrobe Fire extinguisher: Living room wardrobe & on the terrace


1. Arrival and Departure


General

  • Check-in: 15:00

  • Check-out: 12:00 (please don't be late, we really need every minute for cleaning)

  • Early check-in or late check-out is only possible by prior arrangement

  • Please inquire about the possibilities by email: info@luxuryresort.ee

  • If you happen to check-out earlier, we would be grateful for this info: (+372) 555 65 731

Parking
Content Creation & Social Media

  • Personal photos and sharing on social media are very welcome

  • Please tag us using both profiles: @sunsetvilla.ee and @luxuryresort.ee

  • Use of drones requires prior approval

  • Commercial photography and videography requires prior agreement with us. To discuss the project, please contact: info@sunsetvilla.ee

  • Explore more on our website: www.sunsetvilla.ee


2. Property Care


General Care

  • The villa will be presented to you in pristine condition

  • We kindly ask you to maintain cleanliness throughout your stay and treat the property with care

  • Kindly remove outdoor shoes when indoors

  • Smoking is strictly prohibited indoors and on the terrace! Penalty 500€! Smoking is allowed in the rest of the territory, but cigarette butts must be thrown into the marked containers! Let's protect nature!

  • Do not leave food outside — it may attract pests or wild animals

  • Report any problems immediately at: (+372) 555 65 731, or in the Customer Service chat

    on the website www.luxuryresort.ee or by e-mail: info@luxuryresort.ee


Before Check-Out

  • As a kind gesture, please place used dishes in the dishwasher and start a cycle

  • Return all items to their original locations

  • Remove any personal belongings

  • Lock all windows and doors

  • Please leave the ventilation and air conditioner running (22 °C) upon departure

  • If you happen to check-out earlier, we would be grateful for this info: (+372) 555 65 731


3. Accommodation Conditions


Peaceful Environment

  • Our villa is designed for calm, romantic relaxation

  • Quiet hours: 23:00 - 08:00

  • Soft background music permitted until 23:00

  • Loud music and partying are not permitted

  • Avoid loud noises that may disturb neighbours and the surrounding nature


Occupancy

  • Maximum capacity: 2 adults + 1 infant (up to 1 year old, not walking yet)

  • For safety reasons (stairs, deep water, steep edges), we do not accommodate children

  • No unregistered visitors allowed

  • No pets allowed


Breakfast Items Provided

  • 6 eggs

  • Muesli

  • Porridge flakes

  • Oat and almond milk

  • Tea/coffee


Outdoor Areas

  • The usable outdoor area is enclosed by a wooden fence and natural hedges

  • Ceramic grill available for use (please clean it after use). Do not remove the grill from its fireproof mat or leave it burning unattended!

  • Respect the natural environment

  • Do not feed wild animals

  • Avoid loud noises that may disturb neighbors and the surrounding nature

  • Please be cautious when moving around the property – movement is at your own risk

  • We are not responsible for any noise from nearby properties

  • Please turn off the high-power marine light before going to bed to reduce energy usage


Property Items

  • All items must remain on premises

  • Return items to their original locations after use

  • We understand accidents can happen — if something gets broken, damaged, or lost, please let us know right away. Guests are responsible for any damage to the villa’s property, and we will find the best solution together

  • Use equipment only for its intended purpose


Security

  • Lock all windows and doors when leaving

  • Report any security concerns immediately


Let's Save The Planet!

  • Turn off lights when not in use

  • Close windows while heating or cooling systems are operating

  • Use water responsibly

  • Do not dispose of hazardous waste in the bins — please take it with you

  • The main waste container is located near the front gate


4. Hot Tub


Prohibited Items and Actions

  • Sharp objects

  • Glassware or any containers made of glass

  • There is a chlorine tablet sealed in a floating capsule at the bottom of the hot tub – please do not remove it

  • Do not add soap, oils, salts, bubble bath, chemicals, or any other substances to the water

  • Please use only the temperature, massage jets, and LED light buttons on the hot tub remote control – changing menu settings is not allowed


Between Uses and After Use

  • Turn off the massage jets / bubble system

  • Remove any visible debris

  • Fully replace the cover over the hot tub

  • Secure all four locking clips

  • Refasten both wind protection straps

  • Ensure the cover is completely closed

  • Please take a shower after using the hot tub


Important Safety Notes

  • The cover must always be secured when the hot tub is not in use, to ensure:

    • Protection from sun, rain, snow, wind, and debris

    • Energy efficiency

    • Water cleanliness

  • Improper or careless use may result in additional charges

  • Use of the hot tub is at your own risk

  • Sunset Villa Reiu is not responsible for any accidents or injuries

  • The guest is responsible for and must cover the cost of any damages caused


5. Safety Guidelines


Fire Safety

  • Use candles and incense only with designated holders. Make sure there are no flamma- ble objects nearby. Any damage caused by open flames must be covered by the guest

  • Never leave the fireplace, sauna, incense or candles unattended

  • Making open fires anywhere on the property is not allowed

  • Do not move the grill from its fireproof mat or leave it burning unattended

  • Smoking is strictly prohibited indoors and on the terrace. Penalty: €500! Smoking is allowed in other outdoor areas, but cigarette butts must be disposed of in marked containers

  • Fire extinguishers are located in the living room wardrobe and on the terrace


Water Safety

  • Swimming while under the influence of alcohol or drugs is strictly forbidden!

  • Swimming is at your own risk


In Case of Emergency

  • In case of fire, prioritize your own and others’ safety. If the fire cannot be extinguished safely, call emergency services at 112

  • Also notify the host immediately at: (+372) 555 65 731


Nearest Emergency Services

  • Hospital: Ristiku 1, Pärnu (11 km, ~12 min by car)

  • Police Station: A. H. Tammsaare Blvd 61, Pärnu (10 km, ~12 min by car)

  • Fire and Rescue Department: A. H. Tammsaare Blvd 61, Pärnu (10 km, ~12 min by car)

Emergency Contacts

  • General Emergency Number: 112

  • Accommodation Manager: (+372) 555 65 731

First Aid & Fire Safety Equipment

  • First Aid Kit: Living room wardrobe

  • Fire Extinguishers: Living room wardrobe & on the terrace


6. Additional Information


Surroundings

  • Seaside location

  • Forest trails nearby

  • Pärnu city border: 5.4 km

  • Pärnu city center and bus station: 11 km (~13 minutes by car)

  • Lottemaa Theme Park: 1.4 km

  • Pärnu Bay Golf Links: 2.1 km

  • Nearest grocery store (Uulu): FoodMarket – 5.8 km

  • Nearest grocery store (Pärnu): Meie Toidukaubad Rae – 6.4 km

  • Nearest shopping center/supermarket: Kaubamajakas, Pärnu – 7.7 km

  • Nearest café/eatery: Uulu Café – 5.8 km

  • Nearest restaurant: Eagle Restaurant (at Pärnu Bay Golf Links) – 2.1 km (open during summer season)

  • Food delivery available via Bolt Food app (use address: Kulla tee 10, Reiu)

Villa Amenities

  • Bathrobes

  • Disposable slippers

  • Blankets

  • Hairdryer (in the bathroom)

  • Baby travel cot (in the wardrobe)

  • Iron and ironing board (in the wardrobe)

  • Electric car charger

  • Ceramic grill

  • Outdoor dining table and chairs (on the terrace)

  • Soft seating and sun loungers for relaxing (available during summer season)

Kitchen Facilities

  • Refrigerator with freezer

  • Microwave oven with grill

  • Dishwasher

  • Induction stove

  • Capsule coffee machine

  • Electric kettle

  • Toaster

  • Full set of kitchenware and utensils

  • Basic pantry items: coffee, tea, sugar, salt, pepper, olive oil

  • Breakfast-in-bed serving trays

  • Ice cube tray in freezer & ice bucket

  • Wine cooler

Climate & Comfort

  • Heat recovery ventilation system (heats in winter, cools in summer)

  • Underfloor heating

  • Fireplace for a cozy atmosphere


If you have any additional questions about the rules or if anything is unclear, please don’t hesitate to contact us!


Thank You for Visiting Our Romantic Mini Villa!


We hope you were able to escape the rush of everyday life, slow down, and gather many beautiful memories here.

We would love to welcome you back again soon!

If you’d like to leave us a little piece of your own story, please take a moment to share your thoughts in our guestbook!

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